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Help with Common Log-In Problems
Some areas of the Center for Legal Solutions web site require users to log-in. For example, you must log-in to schedule a mediation session online or modify your profile. This web page should help users solve common log-in problems.
Log-In Account Required
You must have a log-in account to log-in to the Center's web site. Your log-in account consists of a unique User Name, Password and basic contact information. If you do not have a log-in account, you can create a free log-in account. Your log-in account is separate from your profile.
You Must Verify Your Log-In Account
For security reasons, after you sign-up for your free log-in account, you will automatically receive an email with a link to verify your account. To verify your log-in account, simply click on the link in the verification email. If you're missing this automatically generated verification email, check your spam folder.
Forget Your Password?
If you forget your log-in password, you can have your password emailed to you.
Browser Must Accept Cookies
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If your browser window reloads the home page without logging you in, make sure your browser is set to allow cookies. Our log-in procedure uses "cookies" to store user session information. The session information is a like a security badge that lets users navigate secured areas of the site while logged-in. To check whether your Internet Explorer browser allows cookies, check Tools: Internet Options: Privacy: Advanced.
Log-In User Name and Profile Email Address Must Match
When you log-in, our program will check to see if you have a profile on our site. If your log-in user name matches the email address of a profile, your logged-in site view will show links to manage your profile(s). If your log-in user name does not match the email address on your profile(s), you will not see links to edit your profile(s) and you will not be able to edit your profile(s).
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